Compass Group Australia strengthens Australian Defence Force commitment through a six-year contract

We are proud to announce a continuation in our relationship with Defence, marking a significant milestone in our ongoing collaboration. This new contract will focus on delivering Living and Working Services across New South Wales, the Australian Capital Territory, and Queensland as part of an initial six-year term.

At Compass Group Australia, our Purpose is to serve a better future by enriching people, communities and our planet. By serving those who serve the Nation, we are contributing to a better future for the Australian people, for the local community and for the planet. This belief fuels the core of what we aim to achieve with Defence throughout our partnership.

Having recently operated the Hospitality and Catering contract in a similar geography, the new Living and Working Services contract adds management of Accommodation, Transport, Fitness Centres, Cleaning, Pest & Vermin, and Laundry & Dry Cleaning.

Since starting a partnership with Defence in 1995, we have shown a strong alignment to the Defence values, a thorough understanding of Defence member needs, and an ability to deliver as a trusted partner. The announcement of this new contract reflects a shared commitment to enabling Defence capability, improving member experiences on base, and positively impacting local, Indigenous, Veteran, and SME businesses, including those in regional and remote areas.

Compass Group Australia and Australian Defence Force
From left: Managing Director - Jo Taylor, National Manager Defence - Yvonne Atkinson, Executive Director Living Working Service (East) - Michael Lambourne, First Assistant Secretary - Service Delivery- Lee-anne Monterosso, Commonwealth contract witness - Sharyn Hewston, National Manager Base Services Transformation - Stuart Bailey, Interim Executive Director Business & Industry - Annie Schmidt.

Commenting on the contract, Compass Group Australia’s Managing Director, Jo Taylor said, “We’re honoured to deliver Living and Working Services for Defence.”  

“We acknowledge the vital role the services provided to members on the Defence Estate plays in enabling Defence capability and performance. Compass Group are delighted to expand our hospitality culture across the Living and Working Services to provide experiences in support of Defence’s goal to make Defence life like community life.”

This contract follows a comprehensive tender process and reflects the strong partnership we have established with Defence, demonstrating confidence in our continued operational performance.

Speaking to the future of the partnership, Compass Group Australia’s Executive Director, Michael Lambourne (pictured left) stated that he is excited to see the relationship progress, also adding, 

“At Compass Group Australia, we have a strong affinity and connection with current and former Australian Defence Force (ADF) personnel and their families. This is demonstrated by our Purpose Partnership with Soldier On, and our employment diversity commitment to Veterans. Our purpose is to Serve a better future, and we are committed to enabling this purpose by supporting Defence personnel.”

Michael Lambourne signs Defence contract for Compass Group Australia
From left: Executive Director - Living Working Services (East) - Michael Lambourne and First Assistant Secretary - Service Delivery - Lee-anne Monterosso.

We are honoured to stand alongside Defence as a trusted Industry Partner. We look forward to delivering even greater value in the years ahead and continuing to serve a better future throughout our partnership with Defence.

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