Systems & Technology Specialist

Work in parallel with other teams that make up Digital &Technology to achieve organisational objectives and drive real change


Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.

In a period of growth, we are seeking applications for a Systems & Technology Specialist based at Queensland Children’s Hospital responsible for actively seeking manners & methods to innovate business processes through technology prompted by ongoing data analysis on contract performance

The Position

This hands-on role reporting to the Service Delivery Manager will require you to;

  • Administer QFM Application (back-end configuration changes, maintaining General Settings/user access, provide/co-ordinate system training as required)
  • Work with Compass D & TS to manage Infrastructure
  • Continue delivery of key deliverables from the QFM Improvement Project
  • Manage all QFM costs and ensure this is discussed with Commercial to capture in the budget; whilst identifying continuous improvement
  • Identify system capabilities in removing manual/administrative processes
  • Ensure comprehensive procedures accompany any system/process changes
  • Provide a level of expertise in process development and mapping
  • Conduct data analysis to identify trends, opportunities for improvement, etc. and provide reports/summaries for review
  • Ensure SharePoint/Shared Drive infrastructure is adequately managed (update, access, etc.)
  • Assist with intermediate IT issues on site
  • Manage network outages and communicate with Compass D & TS and CHQ ICT as required
  • Ensure continuous improvement strategies are identified

The Person

We will be looking for candidates with the following attributes;

  • Experience in Systems Management and Administration
  • Experience in Data Analysis Software
  • Experience in Process Writing
  • Sound technical and analytical skills
  • Ability to prioritise and multi-task
  • Excellent written and verbal communication skills
  • Attention to detail
  • Positive ‘can-do’ attitude, who can work autonomously in a team environment
  • The ability to obtain a clear National Police Clearance
  • The ability to obtain the flu vaccine

The Benefits

This is your opportunity to develop within a company that is agile, innovative and a market thought leader. As this is a role which relies on your specialisation, you will have the ability to influence and drive real difference.

We place great importance on being an employer of choice and offer excellent career opportunities including internal transfers; ongoing training and development, a competitive salary, paid parental leave, recognition programs including awards, long service and team event days; and company discounts. Join a team that shares your commitment to quality, teamwork and “safely can-do”.

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