Terms and Conditions

Compass Group Terms of Use for Website and Applications

These terms and conditions govern your use of the Compass Group (Australia) Pty Ltd (“Compass Group”) website and applications, including online food ordering (“Applications”).

Accessing our Services

Your use of the Applications constitutes your acceptance of these terms and conditions.

You are responsible for maintaining the confidentiality of your personal details, login, password and payment details and any activities that occur under your account.

You acknowledge the online ordering portal is administered by a third-party provider. Compass Group will use commercially reasonable efforts to ensure the Applications or online ordering system will be free from viruses or other harmful components. You agree to hold harmless Compass Group from any claim, judgment, loss, expense, liability from any viruses, or harm suffered by you as a result of using the Applications, or online ordering systems. Compass Group reserves the right to alter the agreed price if an incorrect price was caused by a software fault, error, or malicious attack.

You acknowledge that all orders are treated as an express intention to purchase the nominated goods or services for the agreed online prices at the time the order is made.

Intellectual Property Rights

All intellectual property on or created through the use of the Applications is, as between you and Compass Group, owned by Compass Group. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.

Links from Our Site

The Applications may contain links to other sites and resources provided by third parties, these links are provided for your information only. The links are not maintained by or related to Compass Group and are not sponsored by or affiliated with the Applications or Compass Group. Compass Group has no control over those sites and resources and is not responsible for the content of any other site. These links are accessed at the user’s own risk and Compass Group accepts no responsibility for them or for any loss or damage that may arise from your use of them.


The Compass Group Privacy Policy, which can be found at https://www.compass-group.com.au/privacy-policy/, applies to all personal information submitted by you on the Applications or emailed to Compass Group. You acknowledge that your personal information may be sent overseas including for processing to the extent reasonably necessary to enable Compass Group to provide its services to you.

Suspension and Termination

Compass Group reserves the right to refuse service, terminate your access to the Applications or online ordering, remove or edit any content or cancel your order/s in its sole discretion and without prior notice to you.

Consumer Law

If you are a consumer, you have certain legal rights when you order Items using our Applications. You can find more information about these rights at: https://www.accc.gov.au/consumers/consumer-rights-guarantees. Your legal rights are not affected by these terms and conditions, which apply in addition to them and do not replace them.

Governing Law

These Terms and Conditions are governed by and shall be construed and applied in accordance with the laws of New South Wales.